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Post Office Closures - Outreach services

What they are/ how they will be provided

Post Office Ltd is proposing three outreach services in Bedfordshire:

Post Office

District

Proposed outreach

Colmworth

Bedford

Mobile - 4 hours/week

Thurleigh

Bedford

Mobile - 6 hours/week

Upper Dean

Bedford

Mobile - 2 hours/week

 500 new ‘outreach’ locations will be established nationally. These will be new bases for Post Office Services to be delivered from. These will be based at different locations to the branches that have been closed, and managed by sub-postmasters running branches not scheduled for closure.

There are 4 types of outreach facility .  Those proposed for Bedfordshire are all Mobile Post Offices:

  • Mobile Post Office

    A travelling Post Office situated within a van operated by the subpostmaster that will visit small communities at set times and days each week, to deliver core Post OfficeŽ products and services to customers.

 

The 3 other types of facility nationally are:

Hosted service

A fixed site Post Office branch from which the subpostmaster or his assistants will transact core Post Office products and services during restricted hours each week. The premises are owned by a third party, for example, a shop or community centre.

Partner service

A fixed site Post Office branch where a local partner (such as a pub landlord), appointed by the subpostmaster, transacts a reduced range of Post Office products and services from the partner’s own premises.

Home Delivery service

A service for very small communities whereby the subpostmaster delivers a reduced range of Post Office products and services which are ordered over the telephone by customers. The products may either be delivered to customer’s home or at a local Drop-In Session. There will not be a physical Post Office building in the community. The frequency of these services will be dependent on individual situations, but Outreach services are likely to operate on a part-time basis.

It has recently been announced that outreach services may also now be provided in urban areas.

Find more on the Post Office outreach page.

 

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Post Office Closure Poster

Fast links

1. List of proposed closures
2. Why the closures are happening
3. Post Office Access Criteria
4. Outreach services
5. What you can do
6. Find evidence relating to your post office
7. Public meetings
8. Where to send your responses
9. Contacts
10. Useful external websites
11. Return to our post office homepage

Downloads

Briefing note on the closures and what you can do. 

Poster - display this in your community to let people know what is happening.