Home BRAF Website

Why the closures are happening - The Post Office Network Change Programme

1. Under the Post Office Network Change programme, the Post Office will close up to 2500 Post Offices across the UK from both urban and rural areas. 500 of these will become Outreach services.

2. The existing Post Office Network of 14,500 branches is considered to be unsustainable. The Network as a whole is losing almost £4million per week. Over 80% of the rural network is unprofitable. More than half of the rural network has fewer than 500 customers each week.

3. DTI published ‘The Post Office Network: A Consultation Document’ in December 2006, and accepted responses until March 2007. In May 2007, DTI confirmed that:

  • 2,500 Post Offices will be closed in England and Wales by December 2008 (estimated 1,250 in rural areas)
  • The closures proposed will be based primarily on financial viability and number of customers
  • Post Office Limited will introduce access criteria
  • New Outreach facilities will be introduced to sustain access to Post Office services in rural areas (further details below)
  • All proposed closures will be subject to a local consultation, lasting six weeks

4. The programme also includes the setting up of 500 new outreach Post Office outlets for smaller communities.

How will the consultation process be carried out by Post Office Ltd?

5. Post Office Ltd is conducting a programme of consultation on the post offices earmarked for closure. The UK has been divided up into about 50 areas and each will be included in an Area Plan detailing what changes are proposed for that area.

6. The public consultation on the Area Plan that includes Bedfordshire commenced on 8 July and will close on 26 August 2008. The consultation will be publicised at the relevant Post Offices within the area. Various organisations will be consulted formally. The public consultation immediately follows a 9-10 week pre-consultation carried out by Post Office Ltd. While pre-consultation proposals are not published, this period allows Postwatch (the Postal Services Watchdog) to scrutinise proposals, and individual sub-postmasters to be informed of the plans.

7. The number of Post Offices to be closed has been set at a fixed level (2,500 nationally). Therefore it is not expected that the consultations will result in a fall in the number of closures. There is, however, an opportunity for the public to influence the location of the closures, to ensure that the most appropriate Post Offices are affected by this closure programme.

 

 

Back to top

 

 

 

 

 

 

Search for:

Post Office Closure Poster

Fast links

1. List of proposed closures
2. Why the closures are happening
3. Post Office Access Criteria
4. Outreach services
5. What you can do
6. Find evidence relating to your post office
7. Public meetings
8. Where to send your responses
9. Contacts
10. Useful external websites
11. Return to our post office homepage

Downloads

Briefing note on the closures and what you can do. 

Poster - display this in your community to let people know what is happening.